Shipping and Delivery

Last updated: 31 October 2026

Our services

Our consulting, set-up and sourcing services are delivered online, so no shipping is involved.

Products we sell

We sell our own products through online marketplaces such as Amazon, eBay and TikTok Shop. Delivery options, estimated delivery times and costs are shown on the listing and at checkout on that marketplace before you pay. Estimated times start once the order has been dispatched.

Tracking

Where the courier provides tracking, the details are shared through the marketplace after dispatch.

Delays, damage and lost parcels

If your order is late, arrives damaged or does not arrive, please message us through the marketplace or contact us directly and we will look into it with the courier and arrange a replacement or refund where appropriate.

Customs and import charges

For deliveries outside the UK, customs duties, taxes or handling fees may apply and are the buyer’s responsibility.

Contact

Noon Say Nowaf Ltd, 170 Gardenia Avenue, Luton, LU3 2NT. Telephone: +44 7446 372937. You can also use the form on our Contact page.